Wednesday, December 22, 2010

ME52-57: Finding the Right Time and Place for Your Message

For the past year, Katy Rosati has been working as an Account Executive at Text 100 where she works on several IBM accounts. Prior to Text 100, she was a media planner working on CPG brands for several well known advertising agencies. In her opinion, people are looking for reality, not brand “reality.” Authenticity provides validation and cuts out the hype.


Katy Rosati
Account Executive
Text 100

What site(s) do you have to visit every day for Marketing news?
PR Week, MediaPost, eMarketer, AdAge

What site(s) do you go to at least once a day for fun and inspiration?
Mashable, Gawker, The Huffington Post and Facebook, of course.

Greatest skill a good Marketing professional requires?
Being able to think like your consumer is a huge benefit. Knowing where and how they consume their media gives you an edge.

What's the recent "it" Marketing phrase/trend of the moment that you hear almost everyday and what does it mean for the industry and the marketplace?
Social media is everywhere. Whether it's Facebook, Twitter, iReporting on CNN, commenting on news stories, the consumer plays an increasing role in how your brand is perceived and, in some cases, whether it succeeds or flops. Just look at the fallout from the BP oil spill (or catastrophe, as I like to call it). By stonewalling the media and public, BP created the vacuum that allowed the brilliantly funny (though unofficial and disparaging) @BPGlobalPR Twitter handle to steal the spotlight and control the message.

There have been fads in the Marketing world. In your opinion, what are recent developments that are here to stay?
Mobile, mobile, mobile - everything is about mobile! But the hype is justified. With the rise of smartphones, iPads and mobile applications, consumers are spending more and more time accessing mobile sites and viewing content from mobile devices. Having a mobile presence can increase not only awareness for your brand, but sales as well. In fact, the other week I woke up in the middle of the night and bought a pair on sunglasses on RueLaLa, right from my iPhone. (I've heard of sleepwalking and sleep-eating, but I think sleep-shopping may be new!)

What is essential NOT to do when it comes to your area of Marketing specialty?
In PR, you really don’t want to force your news in places where it doesn’t fit. If your story is applicable to an audience, a reporter or an outlet, then fantastic. But don’t try and push your “10 Hot Tips to Keep Your Lawn Green” on the Elle editors. There’s a time and a place for everything.

What's an imminent hurdle in the Marketing world that you think will cause significant changes to the way we market to consumers or businesses?
The question of authenticity is always lingering in the background. People are often more receptive to real-life customer examples and experiences than hearing directly from a brand. The customer may be relaying the same message, but the perception is that their experience is more valid and “spin-free.”

Can Marketing ideas travel across continents and languages? Does globalization work or is localization more effective?
I certainly think Marketing ideas can travel across continents and languages, but to be effective, they must resonate locally as well. Keeping the “big idea” consistent, but tweaking the particulars for a given region can be very successful.

Best piece of advice you've ever received professionally or personally?
My dad is an eternal optimist and has, for as long as I can remember, encouraged me to smile and look at the glass as half full, not half empty. I can’t begin to tell you how many times this has come in handy. Having a positive outlook has been valuable in my professional life, but also has played a key role in maintaining my sanity in my personal life!

Growing up, what's the first thing you can remember wanting to be?
I was obsessed with horses and desperate to be a jockey when I was little. Unfortunately, there’s not much of a market for 5'6" jockeys these days…or ever.

To tweet or not to tweet?
I’m all for Tweeting, although it’s not something I do regularly. I’m more of a Tweet-voyeur. You can’t beat Twitter for real-time updates – in fact, it’s where I get most of my news before it hits the major outlets. Additionally, since the people who follow you (or your brand) on Twitter are actively selecting your updates as information they want to consume, they can be some of your most powerful advocates and influencers in their own right. 140 character updates fit with our increasingly shorter attention spans, so I think Twitter is most definitely here to stay.

Where are growth opportunities within the Marketing industry, as people are looking at their careers?
People who can position themselves as social media experts are in high demand. Since the social media landscape will only get bigger, developing social media skills and staying on top of changes in that area make you a highly-desirable candidate.

Friday, December 17, 2010

ME52-56: Nothing is impossible and winning the hearts of young Chinese consumers


With more than a decade of advertising experience, Catherine Chen, a regional account director who manages global brands in the emerging China market, holds the mission "Nothing is impossible" - an unstoppable drive for more. In order to stay ahead of the trend, marketers always need to adapt and change, even more so to win the hearts of the "Post 80/90 in China".






Catherine Chen

Regional Account Director

Saatchi & Saatchi GuangZhou



What site(s) do you have to visit every day for Marketing new?
I don't have a regular site I visit, but there are some alerts from Campaign Asia that I subscribe to, and I have a very outstanding planner director who regularly sends us market information whenever he finds anything interesting and relevant.


What site(s) do you go to at least once a day for fun and inspiration?
Facebook, and Sina Microblog


Greatest skill a good Marketing professional requires?

Sharp eyes on insights; sensitivity to market trends


What's the recent "it" Marketing phrase/trend of the moment that you hear almost every day and what does it mean for the industry and the marketplace?

Post 80/90, in China, these people are the main forces who drive the market. How to tackle them and win their hearts become very important for marketers


There have been fads in the Marketing world. In your opinion, what are recent developments that are here to stay?

I think the market is changing all the time, what's new and working today does not mean it can last tomorrow, so we have to stay ahead with the trend all the time.


What is essential NOT to do when it comes to your area of Marketing specialty?

"Nothing is impossible", so there is nothing we should NOT do, or I would say, we should not STOP, never stop to come up with new ideas, never stopping to learn more, never stopping to explore for more...


Can Marketing ideas travel across continent and languages? Does globalization work or is localization more effective?

The globe has many different cultures, languages, religions, etc. Things can be very different country to country. In my opinion, there is no single communication idea that can travel. It would never work. We can have the same group of target audience, same set of branding strategy, but when it comes to communication strategy and idea, localization works far more effective than globalization
Not to mention the whole world, just China alone, people in the north and south think and behave very differently. Making a piece of advertising campaign work and travel across the entire nation is a challenge in itself.


Best piece of advice you have received professionally or personally?

Be yourself, just do or say what you think is right.


Growing up, what was the first think you can remember wanting to be?

A nurse! Haha! Later on when I was about 10, I wanted to be an actress, I still remember my dad brought me to an audition. I was so nervous and did not perform well.

What is a recent campaign/ presentation ( not from your own company but your field of marketing) that you admire, and why?

The Apple campaign on the iPhone, the "Facetime" one. It's very emotional and yet functional enough to let consumer understand the product...need not to say more...when I first saw it , I almost wanted to cry.
in my experience, mostly with FMCG, we often debate between the balance of emotional and functional messages in a campaign, and this iPhone campaign is a perfect example.


Is Marketing more of an art or more of a science?

I would say marketing is more of a science. it is a numbers game. It's all about sales figures, and the industry highly depends on research data.


Tuesday, December 7, 2010

ME52-55: Consumer is Boss

Having worked in many major cities in Asia managing media planning for global companies, Aimee has settled in Shanghai to really be where the action is at. Her background in traditional media has given her an "outsider" view of how fast digital media is growing.

Aimee Hung
Planning Director
Maxus Global ( A GroupM company)


What site(s) do you have to visit every day for Marketing new?
A local site called Madisonboom, for information on China's freshest advertising, media and PR landscape.
What site(s) do you go to at least once a day for fun and inspiration?
Facebook, and some local SNS sites ( Social Network Service)

Greatest skill a good Marketing professional requires?
Understanding consumer

What's the recent "it" Marketing phrase/trend of the moment that you hear almost every day and what does it mean for the industry and the marketplace?
Digital is the trend, meaning everything's going digital, including all platforms, the way people interact with all sorts of media and content.

There have been fads in the Marketing world. In your opinion, what are recent developments that are here to stay?
Going digital

What is essential NOT to do when it comes to your area of Marketing specialty?
Traditional way of thinking. Sticking to traditional way of marketing.


Can Marketing ideas travel across continent and languages? Does globalization work or is localization more effective?
Yes, marketing ideas can travel across continents, however, the idea should be applicable to the local culture

Best piece of advice you have received professionally or personally?
Always relate yourself with the consumer; think in their shoes

Growing up, what was the first think you can remember wanting to be?
To be an actor or to be within the entertainment field

What is a recent campaign/ presentation ( not from your own company but your field of marketing) that you admire, and why?
McDonald's. I think what's most important is to really understand what your consumer needs are. A campaign should always relate and engage the consumer. Ultimately, the consumer is the boss in the end.

Is Marketing more of an art or more of a science?
I think both. Sometimes it can be an art in a sense that you are selling a concept, whereas it can also be a science where you have lots of formulas to follow.

Wednesday, December 1, 2010

ME52-54: In an industry of constant evolving, marketers cannot stay complacent


With an engineering background and an artistic talent, Richard has dabbled in various areas which provides him with a rich & diverse approach to marketing. Being a Digital Strategist in an environment that is in the forefront of providing measurement solutions, Richard touches on a very hot topic that no one in ME52 has not addressed yet - attribution models. And while the digital landscape is constantly reinventing itself, it’s imperative for marketers to evolve and innovate, especially in analytics and measurements.

Richard Wong
Client Services and Digital Strategist
Performics
What site(s) do you have to visit every day for Marketing new?
Adage, MediaPost, Search Engine Land, WSJ...

What site(s) do you go to at least once a day for fun and inspiration?
Facebook, Gilt, Groupon, NYTimes.com, Urban Daddy, Youtube

Greatest skill a good Marketing professional requires?
Identifying unmet needs of your target audience

What's the recent "it" Marketing phrase/trend of the moment that you hear almost every day and what does it mean for the industry and the marketplace?
Attribution. As marketers are increasing their presence across different online and offline mediums, they are struggling to quantify the true return on dollars from individual mediums. We can no longer look at each channel as a separate silo, and need to come up with attribution models that can take the full picture into account.

There have been fads in the Marketing world. In your opinion, what are recent developments that are here to stay?
I think Augmented Reality (AR), while still in its infancy, it has a lot of untapped potential and its definitely here to stay. I am excited to see how it will transform the way people interact with their surroundings, and how marketers will capitalize this space.

What is essential NOT to do when it comes to your area of Marketing specialty?
To be complacent and only rely on what’s considered tried and true. The digital landscape is constantly evolving and reinventing itself, so its imperative for marketers in this space to do so as well.

What's an imminent hurdle in the Marketing world that you think will cause significant changes to the way we market to consumers or businesses?
Being afraid to try something new ,bold, and disruptive.

Can Marketing ideas travel across continent and languages? Does globalization work or is localization more effective?
Yes, I believe it’s possible for a great marketing idea to transcend all those barriers and more. But to truly be effective and efficient, it is important for multi national corporations to think glocal.

Best piece of advice you have received professionally or personally?
Don’t make lateral moves just for a higher pay. In the end, you’ll be just as unhappy ( if not worse) and will also have to start all over again in a new organization.

Growing up, what was the first think you can remember wanting to be?
In kindergarten, I said I wanted to be a doctor. But that’s because I was the last person in class to speak up, being a doctor was the only option left. In truth, I really did not have a clue what I wanted to be.

Is Marketing more of an art or more of a science?
Marketing is both an art and a science. The most creative marketing message fall on deaf ears, if you don’t have the “science” to identify WHO you should be speaking to, and HOW you can measure the impact of your messaging.

To tweet of not to tweet? Fad or here to stay?
I personally had an account, but quickly abandoned it after a month of use. I do all my tweets, if you will, through my facebook status updates.